EvoJili Frequently Asked Questions

EvoJili is strictly a 21+ platform. In line with Philippine gaming regulations, all players must be at least 21 years old to register and play. EvoJili reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be suspended immediately and any funds returned.

No. Each player is allowed only one EvoJili account. Creating multiple accounts is a violation of EvoJili's Terms & Conditions and may result in all associated accounts being permanently suspended. If you have forgotten your login details, use the password reset option on the Login page instead of creating a new account.

Go to the Login page and click the "Forgot Password" link. Enter the email address or mobile number linked to your EvoJili account and you will receive a reset code. Enter the code, set your new password, and log in. If you do not receive the reset message within a few minutes, check your spam folder or contact EvoJili support.

EvoJili may ask you to verify your identity before processing withdrawals or if unusual activity is detected on your account. Verification typically requires a government-issued ID such as a Philippine passport, SSS ID, UMID, or driver's licence. Upload clear photos of your documents through the account verification section in your profile. Most verifications are completed within one business day.

EvoJili supports the most popular Philippine payment channels including GCash, PayMaya, BPI, BDO, and Metrobank. All deposits are processed in Philippine Peso (PHP) so there are no currency conversion fees. Additional payment options may be added over time — check the deposit page in your account for the latest available methods.

EvoJili keeps the entry barrier low so more Filipino players can enjoy the games. The minimum deposit amount is displayed on the deposit page inside your account and varies slightly depending on the payment method you choose. GCash and PayMaya deposits are typically the most flexible for smaller amounts.

Most EvoJili deposits are credited instantly or within a few minutes. GCash and PayMaya transfers are usually the fastest. Bank transfers via BPI, BDO, or Metrobank may take slightly longer depending on the bank's processing times. If your deposit has not appeared after 30 minutes, contact EvoJili support with your transaction reference number.

Yes. EvoJili uses industry-standard SSL encryption to protect all financial transactions. Your payment details are never stored on EvoJili's servers — all transactions are processed through secure, trusted Philippine payment gateways. EvoJili also monitors accounts for suspicious activity to protect your funds at all times.

Log in to your EvoJili account, go to the Withdrawal section, select your preferred payment method, enter the amount you wish to withdraw, and confirm the request. Make sure your account is verified before submitting a withdrawal to avoid delays. Funds are sent directly to your GCash, PayMaya, or bank account in Philippine Peso.

EvoJili processes withdrawal requests within 24 hours on business days. GCash and PayMaya withdrawals are typically the fastest, often completing within a few hours of approval. Bank transfers to BPI, BDO, or Metrobank may take one to two business days depending on the receiving bank. Withdrawals submitted during weekends or Philippine public holidays may be processed on the next business day.

A pending withdrawal usually means one of the following: your account verification is incomplete, you have an active bonus with wagering requirements that have not yet been met, or the withdrawal is queued during a high-volume period. Check your account notifications for any action required. If the withdrawal remains pending beyond 48 hours, contact EvoJili support with your withdrawal reference number.

EvoJili does not charge a platform fee for standard withdrawals. However, your bank or e-wallet provider may apply their own transaction fees. Check with your GCash, PayMaya, BPI, BDO, or Metrobank account for any applicable charges on incoming transfers.

EvoJili offers a growing library of online games including Plinko, Color Prediction, Shaolin Soccer, Fortune Bingo, Mines Gold, and Fishing Disco. Each game has its own unique mechanics, bonus features, and payout structure. Visit the Game page for the full library or the Game Information page for detailed guides.

Yes. All EvoJili games use a certified Random Number Generator (RNG) to ensure every outcome is completely random and independent of previous results. This means no game can be predicted, manipulated, or influenced by any player or third party. EvoJili is committed to transparent and fair gameplay for all Filipino players.

Some EvoJili games offer a demo or practice mode that lets you explore the mechanics without risking real PHP. Check the individual game page to see if a demo mode is available. Playing in demo mode is a great way to understand how a game works before committing real funds, especially for newer players.

Minimum bet amounts vary by game. EvoJili is designed to be accessible for all types of players — from casual players in Cebu or Davao who prefer smaller stakes to high-roller VIP players in Makati looking for bigger action. Each game displays its minimum and maximum bet limits clearly before you start playing.

EvoJili offers a welcome bonus for new players upon their first deposit. The bonus is credited automatically to your account after your qualifying deposit is confirmed. Bonus details including the amount, eligible games, and wagering requirements are displayed on the promotions section of your account dashboard. Register now to see the current welcome offer.

Wagering requirements specify how many times you need to play through a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in bets before the bonus converts to withdrawable funds. Always read the specific terms attached to each EvoJili bonus before accepting it.

EvoJili rewards loyal players through a VIP program where you earn points every time you play. As your points accumulate, you move up through VIP tiers and unlock better rewards including higher withdrawal limits, exclusive bonuses, faster support response times, and special event invitations. Your VIP progress is tracked automatically — no manual opt-in required.

Yes. The EvoJili app is available for both Android and iOS devices. Android users can download the APK file directly from the App page. iPhone and iPad users can add EvoJili to their home screen as a Progressive Web App (PWA) for a near-native experience. Full installation instructions are available on the App page.

Yes, the EvoJili app is completely free to download and install. There are no subscription fees or download charges. You only need funds in your EvoJili account when you are ready to place real-money bets. The app is optimised for popular Philippine handsets including Samsung Galaxy, OPPO, vivo, and Xiaomi devices.

EvoJili games and the app are optimised for performance on Philippine mobile networks including 4G LTE and even 3G connections. Whether you are playing from Metro Manila, Cebu City, Davao, or a more remote province, the app is designed to load quickly and run smoothly without excessive data consumption.

EvoJili takes data privacy seriously. All personal information is encrypted using SSL technology and stored securely. EvoJili does not sell or share your data with third parties for marketing purposes. For full details on how your data is collected, used, and protected, read the Privacy Policy.

EvoJili provides several tools to help players stay in control: deposit limits, session time reminders, cooling-off periods, and self-exclusion options. You can access these tools from your account settings at any time. EvoJili encourages all players to use these features proactively. Visit the Responsible Gaming page for full details and guidance.

If you feel you need a break from gaming, EvoJili's self-exclusion tool lets you temporarily or permanently restrict access to your account. Go to the Responsible Gaming section in your account settings and select your preferred exclusion period. During self-exclusion, you will not be able to log in or receive promotional communications. Contact EvoJili support if you need assistance activating self-exclusion immediately.